Dedicated IT services for hospitality

In the hospitality industry, first impressions are important. All systems need to be working right the first time.


From reservation interfaces and external booking platforms to point of sales and secure payments to room access and guest Wi-Fi, technology has become the lifeblood of the hospitality industry. When things go wrong, not only will the restaurant, hotel or event venue lose business, it may also lose prospective customers from negative online reviews. Having the right technology in place and the best IT support is essential for providing the best customer experience. That’s where Arrow IT comes in.

Key partnerships

Oracle, Micros, Assa Abloy (VingCard), Purple WiFi, Cisco, HPE

Key success factors

  • 24/7 proactive support
  • Service desk with extensive hospitality support experience
  • U.K.-based engineers for onsite issues
  • Robust Business Continuity solutions to ensure reservations and email systems are always available and easily accessible
  • Carefully selected hardware vendors, like Cisco and Ruckus, to provide fast and reliable guest Wi-Fi Services
  • Intelligent systems to support marketing with real-time analytics
  • Data protection, security and GDPR services

Case Study

National Conference Centre

We’ve been providing full IT support services to the National Conference Centre for years, ensuring that all aspects of their visitor and in-house technology run smoothly.