A complete suite, customised to your needs
Whatever type of technology solution you need—and whatever IT challenge you need to address—Arrow IT is here to help, with a complete range of services to address every aspect of your technology infrastructure.
Providing managed services and IT support since 2009, we pride ourselves on offering honest and reliable support. As an extension of your team, we’ll make every effort to understand your business requirements and ensure you have the right technology to help you grow.
The Arrow advantage
Experienced and friendly service desk team
Our helpful and friendly team have years of IT support experience and can resolve your issue in an efficient and timely manner. No issue is too big or too small for us to address—we understand that every IT incident is important to you.
Our Service Desk is on call from 8 am to 6 pm Monday through Friday. But we work 24/7.
Centralised business management software
Integration of our Service Desk with monitoring, patch deployment and business continuity solutions ensure complete visibility of IT networks—for you and us.
Proactive monitoring and automated resolution
24/7 monitoring of networks means you can rest assured that incidents will not go undetected. Extensive automation means that many system issues can be immediately resolved.
Integrated into our monitoring tools are patch deployment and antivirus/malware protection updates. This ensures that all devices are kept up to date and protected.
We take this one step further with our 24/7 Security Operation Centre, advanced profiling and risk scoring services to identify gaps in coverage.
Receive detailed reports of support incidents, patch and antivirus statuses and daily screenshots of backups. That way, you’ll know your data is safe and secure.
End-to-end support from internet connectivity to infrastructure to device security
We can provide your managed business fibre or leased line, install and monitor the network infrastructure and secure your devices to give complete peace of mind and one point of contact for all your IT requirements.
Trust X Alliance
Arrow IT is proud to be a member of the Trust X Alliance. This program, created by Ingram Micro, has built a worldwide network of best-in-class IT service providers. Membership of Trust X Alliance gives us—and our customers—access to extensive IT resources to address any technology challenge.