Network Monitoring and Care
24/7 systems to keep you online and productive
Full service network management
Laptops, workstations, mobile phones and tablets are all important endpoint devices that connect to your IT network. We keep them running efficiently and safe from attack.
We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it—in many cases before you’ve even realised there’s an issue.
Achieve greater business productivity and reduce the number of issues requiring support.
• 24/7 monitoring of your devices and systems, including servers, desktops, mobile devices
• 24/7 monitoring of your network infrastructure, including routers, switches, firewall, wireless controllers, uninterruptible power supplies, printers
• A real-time view of your network and inventory
• Automatic remediation of many alerts
• Seamless integration with our Service Desk when further investigation is required
• Security updates and patch deployment, Service Pack installation and anti-virus support
• Verification and management of data backups
• Network performance reports for visibility and accountability