Wireless and beyond


Create reliable, customisable networks with guest engagement and analytics

WiFi Services

Managed Wi-Fi services for office and hospitality guest access

Whether you require office wireless for staff or customisable guest wireless for hospitality such as in a hotel, conference centre, spa, leisure club, golf club or restaurant, Arrow IT can provide fast, reliable technology to meet your specific requirements—end to end, from the internet connection and infrastructure all the way through to the access points and guest access portal.

Office wireless needs to be robust and secure. It should also be able to support an increasing number of mobile devices—from laptops, tablets and phones to warehouse handheld scanners, barcode readers and printers.

You only have to take a quick look at TripAdvisor to see how important wireless has become for both the business and leisure traveller. If guests cannot get a fast, reliable internet connection from a hotel or resort, they are unlikely to rebook. If a business conference loses connectivity not only could the repeat business be lost but the venue may also have to provide compensation to the organisers.

Arrow IT will conduct a wireless survey of your site(s) to provide complete wireless coverage and ensure sufficient capacity for even the busiest of days. We can link this to fully managed fibre and leased line connections with a choice of failover options for added resilience.

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• Your choice of Cisco Meraki or Ruckus Wireless hardware
• Fully managed, secure networks that scale as your business grows
• Enhanced guest experience for hospitality
• Increase guest satisfaction and loyalty
• Send real-time promotions
• Deploy a single network infrastructure to concurrently support guest access, point-of-sale terminals, back office services, digital signage and kiosks and in-room IP enabled devices
• Ensure all legal and compliance requirements are met (such as GDPR)
• Fully managed fibre and leased lines with failover options
• Wireless surveys available with detailed reports

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Purple Wi-Fi—Fast, secure guest access with analytics and marketing:

• Wi-Fi analytics
• Presence (Footfall) analytics
• Location analytics
• Wi-Fi marketing
• Bandwidth management
• Wi-Fi security and legal
• Content filtering

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